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How pick3 Handles Your Personal Information

When you open an account with pick3 and use payment methods like JazzCash, Easypaisa or Raast, you share information with us.

Account data kept secureJazzCash, Easypaisa, Raast payment details protectedYour rights apply from day oneContact us to access or delete your data
pick3 How pick3 Handles Your Personal Information
HOW WE PROTECT IT

Data Handling, Cookies and Account Security

We apply technical controls to protect the information stored against your account. Below is a straightforward breakdown of the four areas that matter most — cookies, payment data, account security and how long we keep your records.

Cookies and Session Tracking

We use cookies to keep your session active and remember your lobby preferences. You can manage cookie settings in your browser, though some features may not work fully without them.

Payment Data Security

Details from JazzCash, Easypaisa and Raast transactions are passed through encrypted channels. We do not store full wallet credentials on our side after a transaction completes.

Account Access Controls

Your account is protected by password and OTP verification on login. If we detect an unusual login attempt, we flag the session and may ask you to re-verify before access is restored.

Data Retention and Deletion

We keep account and transaction records for as long as required by applicable law. Once that period ends, or upon a verified deletion request, data is removed from active systems.

PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you want to access, correct or delete information we hold about your account, reach out through any of the channels below. We aim to respond to data requests as quickly as our team allows. For payment-related data queries — such as records tied to a JazzCash or Easypaisa transaction — please have your account number and transaction reference ready before you write in.

Email Support Send your data request or privacy concern directly to our support email. Include your registered account number so we can locate your records without delay.
Live Chat Open the live chat widget inside your account for faster responses on account data, session history or payment record queries linked to your wallet.
Account Settings Some data — like your registered mobile number or linked payment method — can be reviewed and updated directly inside your account settings without contacting support.

Privacy Policy Questions We Get Asked

Here are the questions we receive most often about how pick3 manages account data, what rights you hold and how to act on them.

We collect your name, mobile number, email and the payment method you register with — JazzCash, Easypaisa or Raast. We also log account activity and device session data during your use of the platform.

Yes. Contact us via live chat or support email with your account number and a data access request. We will verify your identity and provide a summary of the records we hold.

We share data only with payment processors handling your JazzCash, Easypaisa or Raast transactions, and with game studios to deliver gameplay. We do not sell personal data to advertisers or data brokers.

We retain records for as long as your account is active and for the period required by applicable Pakistani financial and legal obligations. After that, records are removed from live systems on request.

Send a deletion request through our support email or live chat. Include your registered account number. We will confirm identity, process the request, and let you know once the data has been removed.

No. After a transaction completes, we do not retain full wallet credentials. Only the transaction reference and amount are logged against your account for record-keeping and dispute resolution.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.